Visit our website wespeakenglish.net or wespeakenglish.chat.

Choose your role at the home page: Tutor or Learner?

Click “Sign up” or “Become a Tutor/Learner”.

Fill in your information on the new registration page. Make sure you fill in all your information correctly. You can update all information in your account once you log in.  Your time Zone- must match your actual zone otherwise you might make an unexpected appointment.

If you input everything correctly and submit it, you will get a verification email shortly. Go to your inbox or maybe the Spam/Junk folder, check the email, and verify your registration by clicking the link in your email.

Install chat tool---En Chat. It is a video chat APP dedicated designed for WeSpeakEnglish platform. All chats will happen on this APP. It can be installed on your smartphone only. 

Log in En Chat with your email and website password to check your timetable and chat record.

If you don't like your partner, please quit/end the chat within 10 minutes as the chat starts. The full tuition fee you paid will go to your account. All chats that end within 10 minutes won't cause any monetary issues for both parties.

If you quit after 10 minutes as the chat starts, including unintentionally offline(device or internet connection problem), and do not return,  the tuition fee will be fully deducted.

Q: What if my internet has an outage during the chat?

A: If your internet can recover shortly, just re-enter the chat room; if your internet can not recover and causes you to miss the chat or not complete the chat, the tutor would wait for you to come back no more than 5 mins, after that time, the chatroom will be closed. Try your best to return in 5 mins, if the chat has lasted more than 10 mins, your tuition fee will be fully deducted. No refund.

Q: What if I quit the chat accidentally?

A: You can open the En Chat APP and re-enter the classroom.

Q: What if my partner doesn’t show up?

A: If your partner is late than 5 mins, you can quit the chat room. That chat will be treated as undone. The tutor won’t get the reward for undone or unsuccessful chats, and the learner won’t get a refund.

Q: I can’t attend the scheduled chat, how to cancel it?

A: Log in your account on our website, enter your timetable, find the chat you want to cancel, and click the “Cancel” button. The tutor and you will receive an email notification shortly. You won’t have any loss for such a cancellation.

Once you make an appointment with a tutor successfully, you will receive a confirmation email that informs you of a chat created. Log in En Chat to check your timetable. Your cell phone will receive an alert 30 and 5 mins prior to the appointment starts. Open the En Chat, check your audio device functionality, then enter the chatroom. You can type messages to your partner. The chat room will close after 30 minutes time up.

Sign up on our website to create your account.

Download the chat En Chat from App store and install it on your smartphone. For Android, go to Google Play and search “En Chat”; For iOS (iPhone & iPad), go to the APP store, and search “En Chat”. Log in using your email. The password is the same as your registration on our website.

Set Allow notification for this APP on your smartphone to receive reminding of your chats

Click the “Search Tutor” button to jump to the tutor list page, and select the partner (tutor) you like. Pay the chat(s) you have chosen.

Once the chat(s) is created successfully, you will get a confirmation email. You can view your timetable under your account or En Chat APP.